In order to eliminate the biggest problems faced by customers while shopping online – not being able to try on your clothes - we offer you completely free delivery in Bulgaria, as well as an unprecedented right to indefinite period for return and replacement.
In this way you can try the models you like without almost any risk, in the comfort of your home.
Forget about deadlines, annoying quarrels and purchases that you later regret.
1-minute "<3 my Alessa" test
Open your package, touch the fabrics and make sure the clothes are everything we promised you. Make sure they look even better in live than in the photo.
If it's not “love at first try” ... then we have failed and insist that you get every penny back. But that's not all.
Even if you are fascinated by the clothes, they may not be the perfect size or you may not simply see yourself wearing any of them ... NO PROBLEM!
Whatever the reason ... whether it's after 3 weeks, 3 months, or 3 years - if you decide to replace/return them - you can do it!
We will refund your money within 5 working days - without bad feelings, without cheap tricks, completely seamless.
Only 2 simple requirements:
- the clothes must have a preserved commercial appearance (please do not remove the label)
- you must fill in the “Return Form” (download here)
Impossible offer if your product is not premium quality
Everyone can write ads for clothes – “gorgeous”, “unique”, “awesome”, “must have”. But few can create clothes that do not need advertising; clothes that speak for themselves.
And that is exactly what we are trying to achieve here. To let our clothes alone show you their magic.
These conditions should convince you of our quality. We certainly could not afford such conditions if we considered our products to be anything less than premium quality.
People would start returning the purchased products, and we would have been forced to close doors long ago. Not only does this not happen, but thanks to our product, we were able - starting from scratch - to turn Alessa into what many today consider the leader in Bulgarian premium fashion.
If you still hesitate to trust us, remember that you do not need to trust our words. Put us to the test – without any risk - and see for yourself.
Allow yourself a little fashionable pampering. And welcome to the world of Alessa.
Sincerely yours,
Mimi and Maya,
The Alessa sisters