Orders placed through the website are executed within 3-4 working days, if the items you ordered are available. In case you want priority execution of your order, please contact us at: 0700 20660. You will receive a confirmation phone call from us specifying the availability of the goods, delivery time and address and after your confirmation we activate the order. If an item is not currently available, our standard production time is one week. After we have produced the ordered items, we will contact you again by phone to specify whether it is convenient for you to receive them the next day.
To make an order from Alessa, you must first select the desired size of the item, then click the “Add to Cart” button. Check your shopping cart’s contents by clicking on the cart icon located in the upper right corner of the website and click the “Place Order” button. After doing so, you must press the two consecutive “Next” buttons, select the payment method, which is “Cash on delivery - payment on delivery” and finally press the “Confirm order” button.
Once you have placed your order, we will contact you to specify the availability of the goods and the details of delivery.
We offer FREE DELIVERY to any address within the country. If you want the shipment to be delivered to an Econt office, and not through the courier company we work with, then the delivery shall be paid by the customer. Once we have accepted your order and specified the details about it, we will send you the desired items immediately, if we have them in stock. If we do not have them, we will make them within a week (a week and a half), then we will contact you again to specify the details of delivery.